This group is for clients interested on Spanish/English processes
We are Cloud Based Business Telephony Calling Solutions.
HiThis is Cindy Smith from TeleCMITeleCMI-A leading business phone system provider offering products like Virtual phone number, Toll-free number, Internationalbusiness number, phone call API, cloud contact Centre, hosted PBX & SMS services. Can be easily integrated with your own CRMand familiar helpdesk tools.We would love to see how we can help you in any wayThanks and RegardsCindy.firstname.lastname@example.orgSales Development SpecialistRead more…
I hope you’re doing great. As the CEO & Founder of Caribbean Call Center reaching to you in order to introduce our organization and our team, we are a new BPO company looking to provide quality services to our customer’s base.
We are looking forward to discuss our partnership and working with you and your team.
We would like to introduce you to some of our Team that is composed of 2 Team Managers and 10 agents working in the organization.
We have enclosed pictures so that you can see some of our facility, the team and some about what we do.
Site Director: Tchenky Antoine Email: email@example.com
Team Manager: Carlos Castillo Sención Email: carlos.castillosención@caribbeancallcenter404.onmicrosoft.com
Team Manager: Doenny Jiménez Email: firstname.lastname@example.org
Kindly reach out via email any of the emails above any time with questions and comments.
Site Operation Director | Caribbean Call Center | Dominican Republic, C/ Fantino Falco 47, Naco 2000, Second floor-Suite 217 |TchenkyAntoine@caribbeancallcenter404.onmicrosoft.com
contact me: Info@pulsedm.us
You can connect us at email@example.com
Please contact us on Skype : live:b82d054c9e053467
Calling all CEO's, Account Holders and Brokers. We're interested in outsourcing for you.
AvecStaffing is looking for campaigns for our remote Center located in Cali, Colombia. All of our agents are 100% bilingual, fully trained and ready to be plugged into any of your campaigns. Please contact me if you have any available campaigns and or need an experienced center to help your business reach its maximum potential. Kind regards, Alexander Ramirez (Business Development Executive) SKYPE: firstname.lastname@example.org WEBSITE: www.avecstaffing.com https://vimeo.com/198095971
I represent a contact center in Mexico, perfect outsourcing option for US, Canada and Latin America near-shoring, perfect option for Europe off-shoring.
We currently have 265+ agents available, handling chat, e-mail and voice. (Spanish and English) - We have native English speakers due to our location in a border town near U.S.A.
We have experience with inbound/outbound processes: sales, retention, customer service, technical support, billing, among others.
- Save money today! Do not sacrifice your customer experience quality with poor English speakers!
- Volume agnostic infrastructure. While we can scale beyond 265+ agents, we are also an ideal fit for Fortune 500 and middle market companies interested in 25-50 agent deployments.
- Hispanic market presence: RDI management team helped start the “Press 2 for Spanish” market 10 years ago and can deploy in-culture strategies to improve customer experience, acquisition and retention rates.
The best way to serve clients is to consistently execute on KPIs. However, even the best-executed client programs are dynamic and require constant communication. The quality of communication and cultural fit between clients and RDI is a key factor in the overall strength of the partnership.
During implementation and production, we work from a communication plan which maps out the best channels of communication for each task and process. All clients are provided with an account representative, who is the point of contact for most issues. We also feel that clients are best served when they are encouraged to have contact throughout the organization including front line supervisors and the Site Manager.
Supervisors can share front lines ideas and perspectives with clients that may get weakened if filtered through layers of an organization. And the Site Manager, while not involved in the day-to-day operations, may also have ideas and perspectives that can benefit clients.