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Telemarketing Quality Assurance

Many of the Centers today don't understand the importance of Quality in telemarketing Campaigns, what I found is even the biggest of the centers don't have a Quality team in place for their different Campaigns. There are many centers who have suffere

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Who gets the Inbound ?

Hello All,

 

I was speaking with a couple of centers today with regards to the Inbound Campaign for which I was looking for a Center, and I was surprised with their understanding as to "How easy it is to get a inbound". A couple of centers even lured

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